I have a Kindle Paperwhite 1 that isn't turning on, the screen is just blank. I've tried long pressing the power button to force a restart, but nothing so far.
My next step is to leave it plugged into the wall charger for the next 24-48 hours and try again, but I've noticed that when I first plugged the charger into the Kindle the amber light came on for 3-4 seconds and then turned off and it doesn't come back on (no matter how many times I pull out and plug the charger back in).
I have a multimeter lying around, so I decided to open up the Kindle and see if I can get any useful information from the battery itself. It gave a reading of 2.52V on the multimeter (I don't know if this information helps). I plugged the battery back in and connected the charger again and the amber light once again came on for 3-4 seconds before turning off completely, and no more plugging out/in can make it come back on.
I've done some searching and any time the Kindle won't power on it's recommended to leave it on a charge for a few days, which I plan to do, but I was wondering if it sounds like I need a new battery, or if there may be something else more sinister going on possibly with the motherboard itself.
I've also tried plugging it into my computer, but nothing is recognised.
Has anybody came across any issues where the charging indicator would not turn on while connected to a power supply?
My next step is to leave it plugged into the wall charger for the next 24-48 hours and try again, but I've noticed that when I first plugged the charger into the Kindle the amber light came on for 3-4 seconds and then turned off and it doesn't come back on (no matter how many times I pull out and plug the charger back in).
I have a multimeter lying around, so I decided to open up the Kindle and see if I can get any useful information from the battery itself. It gave a reading of 2.52V on the multimeter (I don't know if this information helps). I plugged the battery back in and connected the charger again and the amber light once again came on for 3-4 seconds before turning off completely, and no more plugging out/in can make it come back on.
I've done some searching and any time the Kindle won't power on it's recommended to leave it on a charge for a few days, which I plan to do, but I was wondering if it sounds like I need a new battery, or if there may be something else more sinister going on possibly with the motherboard itself.
I've also tried plugging it into my computer, but nothing is recognised.
Has anybody came across any issues where the charging indicator would not turn on while connected to a power supply?