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Tools .... doesn't work, HELP me!

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Although I exaggerate a bit with this thread's title, such posts do happen.

The key (no pun intended) to giving a helpful answer to such a query is very often learning the context missing from the post.

Which in turn traces back to how the question was presented.

Sometimes a question will not get an answer because no one here has a clue what the answer might be.
And sometimes, because no one here has clue what the question might be.

You can help us, help you, by communicating your problem in the best way possible.

Here is a long, but possibly very helpful link:
http://www.catb.org/~esr/faqs/smart-questions.html

TL;DR:
A helpful summary of all that is at:
http://www.catb.org/~esr/faqs/smart-...ns.html#before

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