I have been running my Kindle Paperwhite 2 off wifi for a little while now. Yesterday I decided to connect to the wifi to download updates and a book sample. Now my Paperwhite is stuck in a boot loop...
Here's the sequence of events:
* Connected to wifi.
* Allowed the Kindle to download updates.
* Restarted it to apply the updates.
* Updates applied fine, thought all was well and proceeded to the Kindle store to download a sample of "Ready Player One."
* Created a collection of 4 books.
* Sample downloaded, but it wouldn't open, so I restarted the device.
* Started reading the sample and noticed it got less responsive over the next few pages. Tried clicking footnotes and it stopped responding at all.
* Held down the power button for a few seconds till the restart screen came up.
* Restarted the device.
* Device displayed the "Please wait a moment while your Kindle starts up." screen.
* It's been displaying the same thing since....
Things I've tried:
* Hard reset by the 40-second power button method
* Plugging it into a computer and letting it charge for hours, trying the 40-second method while plugged in.
* Plugging it into the wall, oddly enough it never fully charged even though it was well over half battery when I last looked. The light stayed orange the entire time, even after 4+ hours of charging. Tried the 40-second method while plugged into the wall.
* Chatting with tech-support, only to be told to use the 40-second method while unplugged twice to no avail.
When I try the hard reset, after about 7 seconds the charging indicator flashes 5 times and the backlight shuts off then turns back on. The screen stays the same the entire time.
I don't have USB access. I've tried restarting it while it was plugged in and it never came up.
It's never been jailbroken, always run stock firmwares. When I contacted Amazon they said it's out of warranty, so they offered to replace it at a 60% discount, but I don't know if I want to buy another one when this one bricked so easily. I just want to fix it.
Here's the sequence of events:
* Connected to wifi.
* Allowed the Kindle to download updates.
* Restarted it to apply the updates.
* Updates applied fine, thought all was well and proceeded to the Kindle store to download a sample of "Ready Player One."
* Created a collection of 4 books.
* Sample downloaded, but it wouldn't open, so I restarted the device.
* Started reading the sample and noticed it got less responsive over the next few pages. Tried clicking footnotes and it stopped responding at all.
* Held down the power button for a few seconds till the restart screen came up.
* Restarted the device.
* Device displayed the "Please wait a moment while your Kindle starts up." screen.
* It's been displaying the same thing since....
Things I've tried:
* Hard reset by the 40-second power button method
* Plugging it into a computer and letting it charge for hours, trying the 40-second method while plugged in.
* Plugging it into the wall, oddly enough it never fully charged even though it was well over half battery when I last looked. The light stayed orange the entire time, even after 4+ hours of charging. Tried the 40-second method while plugged into the wall.
* Chatting with tech-support, only to be told to use the 40-second method while unplugged twice to no avail.
When I try the hard reset, after about 7 seconds the charging indicator flashes 5 times and the backlight shuts off then turns back on. The screen stays the same the entire time.
I don't have USB access. I've tried restarting it while it was plugged in and it never came up.
It's never been jailbroken, always run stock firmwares. When I contacted Amazon they said it's out of warranty, so they offered to replace it at a 60% discount, but I don't know if I want to buy another one when this one bricked so easily. I just want to fix it.